Our New Guy Behind the Counter
I wanted to properly introduce you to our new Professional Service Manager and all around nice guy Beau Blackwell. Truth be told, it’s been a difficult transition stepping away from the service counter after so many years. Having Beau on the service counter has been a gift from god!
Beau has worked at Pacific Motor Service “behind the scenes” for some time now. He worked directly with the technicians as an estimator/ dispatcher learning our systems, policies and procedures. Beau’s background in dedicated customer service and automotive systems gives him a unique perspective. His ability to “speak the language” makes the experience for our customers a lot less stressful. And our customers benefit from his attention to detail and his commitment to customer satisfaction. I couldn’t be more satisfied with Beau and I rest easy at night knowing he’s taking great care of our customers.
Next time you are in Monterey, stop by and say hi to Beau and congratulate him on his success.
My door is always open, if you have questions or concerns please feel free to call or drop me a line.
Kevin – aka Mr. Nice Wrench
831-717-2912
Kevin@pacificmotorservice.com